Bridging the Gap: Digital Competencies and Skills Development for Human Resources Management Graduates
Researchers
DR. MICHAEL F. GIBAGA
Abstract
This study explores the impact of digital evolution on the skill demands for Human Resource Management (HRM) graduates in Philippine Higher Education Institutions, focusing on bridging the digital divide for sustainable development. Utilizing a descriptive research design, data were collected from 60 HR and IT professionals across three Business Process Outsourcing (BPO) companies in Metro Manila. The findings reveal that HRM graduates are well-prepared in key digital competencies, including technological integration, digital HR platforms, data analytics, and employee experience enhancement, with an overall grand mean of 3.83. However, areas such as artificial intelligence (AI) and automation in recruitment require further development. The study also identifies significant relationships between digital evolution and HR talents, particularly in digital literacy, data management, and strategic thinking. Based on these findings, a comprehensive action plan is proposed, emphasizing continuous learning, advanced training in data analytics, and integration of Al and automation into HR curricula. The study concludes that while HRM graduates are equipped with essential digital skills, ongoing professional development and targeted training are crucial to address emerging technological demands and ensure sustainable HR practices in the digital age.